You will have full access to our web based help desk. This provides a point of call to log any issues or questions you may have. Every ticket has a unique number and is monitored and tracked until resolved.
We have the ability to remotely control your Mac to resolve problems while you watch.
If you’re unable to use Remote Support or prefer phone support, our technicians are ready to help. You will always have access to support when you need it most.
Core Remote Support Flyer
There are still times when an on-site visitmay be required for instances such as a hardware failure. Don’t worry, because one of our technicians can attend on-site at a preferential customer rate.
Is this service for me?
This service is for you if you have up to 10 Macs and a Server. You will be able to nominate one primary and one secondary contact. We also provide on-site support including parts and labour.
What should I do next?
The only way to benefit from unlimited remote support for only £2 per day is to take action - right now!
Give us a call.
Don’t put it off until tomorrow.
Repair Diagnosis & Quotation £50.00
Workshop Repair @ £75.00 per hour
Call-out Charge £75.00
On-site Support @ £75.00 per hour
prices exc vat