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Core Diamond Care - scheduled Apple support visits

Core Diamond Care. Your complete outsourced IT department

IT Outsourcing
Core Diamond Care is a revolutionary Outsourced IT Department for small and medium sized businesses. Our customers share access to all the talents of our dynamic team of Apple Certified Technicians and consultants, who together provide them with everything an IT Department provides a major corporation with, for a tiny fraction of the cost. Our technicians are proficient in both Mac and Windows based computer systems, so you don’t need to rely on two separate support companies.

Scheduled Visits
For maximum reliability and security there are several maintenance tasks that should be carried out on a regular basis. Regular technical visits help to resolve day to day problems that could otherwise result in a disaster.

Vital Maintenance Tasks
The following list outlines some of the tasks we undertake during the scheduled site visit:
- Comprehensive server checks
- Verify virus defence definitions
- Check backup logs and restore files
- Disk space, disk health & disk consumption rate checks
- Loading hotfixes and security patches
- Network device checks
- Troubleshoot logged team issues

Unlimited Helpdesk
Enjoy unlimited telephone & remote support, quick response email or simply log your problem on our web based centrally logging system. Free up your team to focus on what they are good at, not wasting time worrying about computer problems.

Partners

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